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S L Fritz Consulting LLC

Enterprise Application Consultancy

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Business Continuity, Fail Over, Disaster Recovery

Key to business continuity in an ambulatory healthcare environment is the periodic distribution of minimal data associated with providing care to the scheduled patient population.

Failure of any of the four EMR technologies is address by the enterprise architecture;
 
  1. Failure of the application software
  2. Failure of any of the hardware components along the distributed landscape
  3. Failure of the Local or Wide Area Networks
  4. Failure due to partial or catastrophic data loss

In the clinic, downtime procedures can be exercised, yet the ability to continue to see patients is maintained.   On a periodic basis, key patient data is loaded on a site based computer.  As care is provided, paper forms act as the required media.  When the systems come back on line, the filled in paper forms are automatically loaded into the application.
 

The activation of the Virtual Forms Management Solution (VFMS) in concert with the Patient Relationship Management (PRM) module dovetails with the sites Down Time Procedures (DTP).  This technology triangle mitigates nearly all outage scenarios.  The VFMS platform allow for a minimal amount of data entry by the clinical staff.  This automated process greatly reduces the possibility of keying errors.  Patient safety and quality management measures of the organization are fortified by the full deployment of the Disaster Recovery architecture.

Other than the use of paper, the patients experience remains the same as the on-line electronic experience.  The accurate paper representation of the electronic version adds to a smoother transition to paper and back.